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3 Unread
7 Total
Conversation Escalated
Customer conversation requires human intervention - complaint detected
2 min ago
Tool Call Failed
External API call to inventory service failed with timeout
15 min ago
New Ticket Created
TKT-005 was auto-created from conversation with angry customer
1 hour ago
Agent Deployed
Customer Support Agent successfully deployed to production
3 hours ago
Ticket Resolved
TKT-003 marked as resolved by Jane Doe
5 hours ago
Weekly Report Ready
Your weekly analytics report is ready to view
1 day ago
High Priority Ticket
Critical ticket TKT-002 has been open for 24 hours
1 day ago